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Frequently Asked Questions.

image of a airport timetable board at the airport for airport transfers sudbury websiteQ: How do I pay for my airport transfer Sudbury?
A: Airport transfers Sudbury accept all major credit cards as payment or you can pay by cash on the day. Please indicate at the time of booking the way you would like to pay. We will be more than happy to recieve payment prior to your airport transfer.

Q: Am I charged if my flight is delayed?
A: No, we do not charge you any extra if your flight is delayed. We will constantly check your arrival time on the airport's live arrival webpage and our driver will enter the car park approx 20 minutes after your flight has landed.

Q: Where do I meet the driver for airport transfers Sudbury when I land at the airport?
A: Your driver will be waiting for you in the arrivals area with an AIRPORT TRANSFERS Sudbury board with your surname on. If you have provided your mobile number, your driver will text you, to let you know where he is.

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Your airport transfer service is excellent.... Mr sampson from Sudbury...

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Q: Does airport transfers Sudbury operate a fixed price policy?
A: The price quoted is the price you pay. (WE GUARANTEE) The price paid allows for up to 30 minutes waiting time after the plane lands. Each period of 5 minutes after that time will be charged at £1. Car parking is included in the quoted return fare.

Q: Do I get email confirmation?
A: If you provided us with an email address at time of booking, then airport transfers Sudbury will confirm your booking to you once it has been allocated to a driver.
Q: What is your cancellation policy?
A: Bookings cancelled more than 24 hours in advance, will be refunded in full. If you don't notify us 24 hours prior to your booking there will be no refund. At the end of the day, we just want to make our service a airport transfer that will get you to your airport on time and at the best price.

Q: What towns do you collect from and drop off?
A: Subury, Chilton, Brundon, Borley, Foxearth, Liston, Bulmar, Middleton, Great Commard, Little Commard, Great Waldinfield, Long Melford and Edwardstone to name a few.

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